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	<title>consumer rights Articles &amp; Updates - News Canada</title>
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		<title>Cartes desjardins: Desjardins Credit Cards: New Rules Spark Controversy</title>
		<link>https://news-canada.ca/cartes-desjardins/</link>
		
		<dc:creator><![CDATA[Noah Gagnon]]></dc:creator>
		<pubDate>Tue, 14 Apr 2026 14:30:38 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[banking changes]]></category>
		<category><![CDATA[consumer rights]]></category>
		<category><![CDATA[credit cards]]></category>
		<category><![CDATA[credit history]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Desjardins]]></category>
		<category><![CDATA[financial management]]></category>
		<category><![CDATA[Johanne Leblanc]]></category>
		<category><![CDATA[shared credit cards]]></category>
		<guid isPermaLink="false">https://news-canada.ca/cartes-desjardins/</guid>

					<description><![CDATA[<p>Desjardins has announced changes to its shared credit card system, leading to significant customer backlash and concerns about financial management.</p>
<p>The post <a href="https://news-canada.ca/cartes-desjardins/">Cartes desjardins: Desjardins Credit Cards: New Rules Spark Controversy</a> appeared first on <a href="https://news-canada.ca">News Canada</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>What do the recent changes to Desjardins credit cards mean for consumers? The new rules, which create a distinction between primary and additional holders, have raised significant concerns among customers.</p>
<p>Desjardins has announced that the primary holder will be solely responsible for the debt incurred on the shared credit card, while the additional holder will have limited access to transactions and will not be able to build a credit history. This shift, part of a transition to a new credit card management system, aims to prevent obsolescence and ensure long-term performance.</p>
<p>However, the implementation of these changes has been postponed until June 10, following customer dissatisfaction and concerns about the lack of consultation prior to the announcement. &#8220;C’est particulier comme procédure. On ne consulte pas personne et on change les habitudes,&#8221; stated budget advisor Johanne Leblanc, highlighting the abruptness of the changes.</p>
<p>Desjardins has acknowledged the opposition from its members, stating that it is essential to take the necessary time to ensure that the changes meet customer expectations. The shared credit card system has been in place for a long time, and the proposed alterations may significantly impact couples&#8217; financial management.</p>
<p>Moreover, the primary holder will have the discretion to choose what information to share with the additional holder, potentially leading to misunderstandings and complications in shared financial responsibilities. Experts have warned that this new approach could open the door to multiple abuses.</p>
<p>As the financial landscape evolves, Desjardins&#8217; decision reflects a broader trend in the banking industry towards stricter management of shared accounts. With the postponement of the changes, customers are left in a state of uncertainty, awaiting further clarification from the institution.</p>
<p>In the meantime, the shared credit cards will remain fully functional, allowing customers to continue using their accounts without interruption. However, the long-term implications of these changes on customer relationships and financial management practices remain to be seen.</p>
<p>As the deadline approaches, many are left wondering how Desjardins will address the concerns raised by its members and whether further adjustments will be made to the proposed changes.</p>
<p>The post <a href="https://news-canada.ca/cartes-desjardins/">Cartes desjardins: Desjardins Credit Cards: New Rules Spark Controversy</a> appeared first on <a href="https://news-canada.ca">News Canada</a>.</p>
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		<title>Ticketmaster&#8217;s Fee Shuffle: A New Era of Hidden Charges?</title>
		<link>https://news-canada.ca/ticketmaster-s-fee-shuffle-a-new-era-of/</link>
		
		<dc:creator><![CDATA[Noah Gagnon]]></dc:creator>
		<pubDate>Fri, 03 Apr 2026 03:45:52 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[consumer rights]]></category>
		<category><![CDATA[fees]]></category>
		<category><![CDATA[FTC]]></category>
		<category><![CDATA[live events]]></category>
		<category><![CDATA[Olivia Dean]]></category>
		<category><![CDATA[ticketing]]></category>
		<category><![CDATA[Ticketmaster]]></category>
		<category><![CDATA[transparency]]></category>
		<guid isPermaLink="false">https://news-canada.ca/ticketmaster-s-fee-shuffle-a-new-era-of/</guid>

					<description><![CDATA[<p>Ticketmaster's recent adjustments to its fee structure have sparked debates about transparency and consumer rights, especially following regulatory scrutiny.</p>
<p>The post <a href="https://news-canada.ca/ticketmaster-s-fee-shuffle-a-new-era-of/">Ticketmaster&#8217;s Fee Shuffle: A New Era of Hidden Charges?</a> appeared first on <a href="https://news-canada.ca">News Canada</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h2>Who is involved</h2>
<p>Before the recent developments, Ticketmaster was already under scrutiny for its fee practices, which many consumers deemed deceptive. The expectation was that regulatory pressure, particularly from the Federal Trade Commission (FTC), would lead to a more transparent ticketing environment. However, the reality has proven to be more complex. Following President Biden&#8217;s junk fees initiative launched in October 2022, consumers anticipated a significant overhaul in how ticketing fees were structured, hoping for a reduction in the often hidden charges that have plagued the industry for years.</p>
<p>However, the decisive moment came when Ticketmaster responded to the FTC&#8217;s crackdown by raising hidden fees instead of eliminating them. The company eliminated order processing fees but compensated by increasing service fees, effectively shifting the burden onto consumers. This maneuver allowed Ticketmaster to maintain its revenue stream, which amounted to approximately $3 billion in fees from 346 million tickets globally. Such a strategy raises questions about the effectiveness of regulatory measures aimed at promoting transparency.</p>
<p>The immediate effects of these changes have been felt across the ticketing landscape. For instance, the Findlay Toyota Center in Arizona dropped a $6 order fee but simultaneously increased the per-ticket price by $2. In Sacramento, Ticketmaster&#8217;s per-ticket cut rose by 25%, from $3.45 to $4.25. These adjustments illustrate how venues and ticketing platforms are navigating the new regulatory environment while still prioritizing profit margins.</p>
<p>Expert voices have weighed in on this shift, providing a broader context for understanding the implications of these changes. John Kwoka, an economist, highlighted that transparency laws have fundamental limits against dominant players like Ticketmaster. He remarked, &#8220;Since we remain largely hostage to Ticketmaster, they have simply shifted which hand they have in our pockets.&#8221; This sentiment resonates with many consumers who feel that despite regulatory efforts, the ticketing giant continues to find ways to obscure true costs.</p>
<p>Moreover, the FTC&#8217;s ongoing scrutiny is set to intensify, with a lawsuit filed in September 2025 alleging that Ticketmaster deceived consumers by hiding mandatory fees. This legal action underscores the growing frustration among consumers and regulators alike regarding the ticketing industry&#8217;s lack of transparency. The situation has prompted artists like Olivia Dean to take a stand, demanding that Ticketmaster refund fans who were overcharged by resellers for her tour. Dean&#8217;s advocacy highlights the disconnect between ticketing companies and the artists they represent, as she expressed her disdain for the profit margins that resellers enjoy at the expense of her fans.</p>
<p>In contrast, some venues are taking proactive steps to enhance transparency. The Auckland Writers Festival recently launched a new all-in-one mobile app for ticket management, aiming to provide a clearer picture of ticket costs for consumers. This initiative reflects a growing recognition among some industry players that transparency can be a competitive advantage in a market increasingly scrutinized for its practices.</p>
<p>Despite these efforts, the overarching narrative remains one of skepticism. Serena Viswanathan, a consumer advocate, pointed out that &#8220;all of these fees are kind of made up,&#8221; emphasizing the arbitrary nature of many ticketing charges. This perspective resonates with a public increasingly aware of the complexities and hidden costs associated with ticket purchases.</p>
<p>As the landscape evolves, the question remains: will regulatory actions lead to meaningful changes in the ticketing industry, or will companies like Ticketmaster continue to adapt in ways that undermine consumer trust? The coming months will be crucial in determining whether the push for transparency will yield tangible results or if consumers will continue to navigate a maze of fees that obscure the true cost of attending live events.</p>
<p>The post <a href="https://news-canada.ca/ticketmaster-s-fee-shuffle-a-new-era-of/">Ticketmaster&#8217;s Fee Shuffle: A New Era of Hidden Charges?</a> appeared first on <a href="https://news-canada.ca">News Canada</a>.</p>
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		<title>2026 dirty dozen produce: The Alarming  List Reveals Pesticide Concerns</title>
		<link>https://news-canada.ca/2026-dirty-dozen-produce/</link>
		
		<dc:creator><![CDATA[Liam Tremblay]]></dc:creator>
		<pubDate>Wed, 25 Mar 2026 00:11:57 +0000</pubDate>
				<category><![CDATA[Health]]></category>
		<category><![CDATA[Science]]></category>
		<category><![CDATA[consumer rights]]></category>
		<category><![CDATA[Dirty Dozen]]></category>
		<category><![CDATA[EWG]]></category>
		<category><![CDATA[food safety]]></category>
		<category><![CDATA[health risks]]></category>
		<category><![CDATA[pesticides]]></category>
		<category><![CDATA[PFAS]]></category>
		<category><![CDATA[produce]]></category>
		<guid isPermaLink="false">https://news-canada.ca/2026-dirty-dozen-produce/</guid>

					<description><![CDATA[<p>The 2026 Dirty Dozen list reveals concerning pesticide levels in common produce, prompting questions about food safety and consumer rights.</p>
<p>The post <a href="https://news-canada.ca/2026-dirty-dozen-produce/">2026 dirty dozen produce: The Alarming  List Reveals Pesticide Concerns</a> appeared first on <a href="https://news-canada.ca">News Canada</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h2>Reaction from the field</h2>
<p>The release of the 2026 Dirty Dozen produce list by the Environmental Working Group (EWG) has raised significant alarm among consumers and health advocates alike. This year&#8217;s list includes popular items such as spinach, kale, strawberries, and apples, all of which have been found to contain alarming levels of pesticides. With 203 different pesticides detected across the 12 types of produce, the stakes for consumer health are higher than ever.</p>
<p>According to EWG&#8217;s findings, a staggering 96 percent of samples from the Dirty Dozen contained pesticide residues. This statistic underscores the pervasive nature of pesticide use in conventional agriculture and raises questions about the safety of these foods. Notably, PFAS pesticides were detected in 63 percent of all samples, highlighting a growing concern over these chemicals, often referred to as &#8220;forever chemicals&#8221; due to their persistence in the environment and human body.</p>
<p>Every type of produce on the Dirty Dozen list, except for potatoes, had an average of four or more pesticides detected on individual samples. This finding is particularly troubling as it suggests that consumers may be unknowingly ingesting a cocktail of chemicals with each serving. Varun Subramaniam from EWG emphasized, &#8220;Consumers have a right to know what’s on their food,&#8221; pointing to the need for greater transparency in food labeling and safety standards.</p>
<p>In contrast, the 2026 Clean Fifteen list, which includes produce like pineapple, avocados, and sweet corn, shows a more favorable profile. Almost 60 percent of samples from this list had no detectable pesticide residues, and only 16 percent contained residues of two or more pesticides. This stark difference highlights the potential benefits of choosing organic or less contaminated produce.</p>
<p>Despite the alarming findings, some experts argue that the benefits of consuming produce, whether organic or conventional, outweigh the risks associated with pesticide exposure. Andrea Love, a food safety advocate, noted, &#8220;You’d need to eat hundreds of servings of each food to even hit the safety threshold,&#8221; suggesting that while the presence of pesticides is concerning, the overall health benefits of eating fruits and vegetables remain significant.</p>
<p>However, the debate over pesticide safety continues, with critics cautioning that legal does not necessarily mean safe. Varun Subramaniam reiterated this sentiment, emphasizing the importance of consumer awareness and informed choices. As the conversation around food safety evolves, the EWG&#8217;s findings serve as a crucial reminder of the potential risks associated with pesticide use in agriculture.</p>
<p>As consumers navigate these concerns, the future of food safety regulations remains uncertain. Will there be increased pressure on agricultural practices to reduce pesticide use? Will consumers demand more transparency from food producers? Details remain unconfirmed, but the ongoing dialogue surrounding the Dirty Dozen and Clean Fifteen lists will likely influence future developments in food safety and consumer rights.</p>
<p>The post <a href="https://news-canada.ca/2026-dirty-dozen-produce/">2026 dirty dozen produce: The Alarming  List Reveals Pesticide Concerns</a> appeared first on <a href="https://news-canada.ca">News Canada</a>.</p>
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		<title>Solde carte crédit desjardins petition: Desjardins Credit Card Balance Petition Gains Momentum</title>
		<link>https://news-canada.ca/solde-carte-credit-desjardins-petition/</link>
		
		<dc:creator><![CDATA[Liam Tremblay]]></dc:creator>
		<pubDate>Wed, 25 Mar 2026 00:08:50 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[AccèsD]]></category>
		<category><![CDATA[banking]]></category>
		<category><![CDATA[consumer rights]]></category>
		<category><![CDATA[credit card]]></category>
		<category><![CDATA[Desjardins]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[petition]]></category>
		<category><![CDATA[real-time updates]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[user experience]]></category>
		<guid isPermaLink="false">https://news-canada.ca/solde-carte-credit-desjardins-petition/</guid>

					<description><![CDATA[<p>A petition against Desjardins' new credit card balance display has garnered significant support, highlighting user frustration over delayed updates.</p>
<p>The post <a href="https://news-canada.ca/solde-carte-credit-desjardins-petition/">Solde carte crédit desjardins petition: Desjardins Credit Card Balance Petition Gains Momentum</a> appeared first on <a href="https://news-canada.ca">News Canada</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h2></h2>
<p>Before the recent changes, Desjardins users enjoyed real-time updates on their credit card balances through the AccèsD app. This feature allowed customers to see their balance immediately after making payments, fostering a sense of control and transparency in their financial management.</p>
<p>However, on March 24, 2026, Desjardins implemented a significant shift by removing real-time balance updates. The new system now introduces a delay of 24 to 48 hours for balance updates, which has sparked widespread dissatisfaction among users. As a direct response, a petition was launched demanding the reinstatement of the previous display, quickly amassing over 9,000 signatures.</p>
<p>Jean-Benoît Turcotti, a spokesperson for Desjardins, explained that the change is a result of migrating to a new processing system that does not support the previous balance display. He stated, &#8220;We must transfer credit card processing to a new system, based on industry components that we cannot modify. We therefore cannot return to the previous display.&#8221; This statement has not quelled user frustration, as many feel the new system does not accurately reflect their financial situation.</p>
<p>Users have taken to social media platforms, particularly TikTok, to voice their concerns. Videos related to the petition have garnered between 325,000 and 330,000 views, illustrating the growing discontent. One user, Audrey-Anne Simard, expressed her frustration, saying, &#8220;When I pay my credit card, I want to see the balance at 0 right away, I don’t want to wait 24 hours — we’re not in 1900.&#8221;</p>
<p>The change has also raised concerns about potential confusion and the risk of overspending, as the displayed balance no longer reflects pending transactions. Turcotti acknowledged that this issue is not unique to Desjardins, stating, &#8220;C’est aussi le cas pour la plupart des autres institutions financières au Canada.&#8221;</p>
<p>As the petition continues to gain traction, it highlights a critical intersection of technology, consumer rights, and financial services. The demand for real-time updates underscores a broader expectation among consumers for transparency and immediacy in their banking experiences.</p>
<p>While Desjardins maintains that the change is necessary due to technological constraints, the backlash from users suggests that financial institutions must carefully consider the implications of such changes on customer satisfaction and trust.</p>
<p>Details remain unconfirmed regarding whether Desjardins will reconsider its stance in light of the petition&#8217;s momentum and user feedback. As the situation develops, it will be interesting to observe how Desjardins navigates this challenge and addresses the concerns of its customers.</p>
<p>The post <a href="https://news-canada.ca/solde-carte-credit-desjardins-petition/">Solde carte crédit desjardins petition: Desjardins Credit Card Balance Petition Gains Momentum</a> appeared first on <a href="https://news-canada.ca">News Canada</a>.</p>
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